Delivery Information
Shipping is quoted exactly from UPS.com, wonesai.com offer three shipping options:
UPS Ground ( Standard Time Frame: 3-7 Business Days)
UPS 2nd Day Air ( Standard Time Frame: 2 Business Days)
UPS Next Day ( Standard Time Frame: 1 Business Day)
* UPS offers guaranteed time-definite and day-definite delivery based on your shipment's destination
We do not ship to PO Boxes, APO's, or FPO's
Tracking for your order is emailed to you the day that the order is shipped.
Orders are fulfilled and shipped out within 24hrs
Additional Information
We are not responsible for shipping errors and delays caused by adverse weather conditions or errors by the shipping company.
All items are insured for the exact purchase amount.
Lost or Damaged Shipping Policy
Due to the high volume of fraud, this shipping policy is strictly enforced.
Once an order leaves our warehouse, the SHIPPING COMPANY (i.e., UPS, Post Office, etc.) becomes the responsible party.
If your shipment is lost or damaged, we will file all paperwork necessary to start an investigation with the shipping company. We will make EVERY effort to recover your loss for you.
A replacement or refund will not be given until the investigation is complete and a claim has been issued and paid.